Legal

Privacy Policy

Last updated: 25 March 2026

This Privacy Policy explains how Masikati Games (“we”, “us”, or “our”) handles information in connection with the Lumin Match mobile game, this website, and related support services.

1. Who we are

Lumin Match is published by Masikati Games. If you have privacy questions, you can contact us at support@masikatigames.co.za.

2. Information we may collect

Depending on the version of the app you use and the features you access, we may collect or receive the following categories of data:

Account information, such as a username, email address, or login identifier, if account creation is enabled.
Gameplay data, such as progress, scores, achievements, preferences, and in-game settings.
Device and technical data, such as device model, operating system version, app version, language, crash logs, and diagnostics.
Support information, such as messages you send us by email.
Transaction-related information provided by platform providers for purchase validation, where applicable.
Advertising or analytics information, if the production version of the app uses advertising or analytics SDKs.

3. How we use information

To provide and maintain the game and website.
To save player progress and enable game-related features.
To respond to support requests and user enquiries.
To improve stability, performance, balance, and user experience.
To detect abuse, fraud, technical problems, or security issues.
To comply with legal obligations and enforce our terms.

4. Legal bases

Where required by applicable law, we process personal information on one or more of the following bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

5. Sharing of information

We may share limited data with service providers that help us operate the app and related services, such as:

Cloud hosting, authentication, database, or crash reporting providers.
Analytics or performance monitoring providers.
Advertising partners, if ads are enabled in the production app.
Payment or platform providers, including Google Play, for purchases and distribution.

We may also disclose information if required by law or where reasonably necessary to protect rights, users, systems, or the public.

6. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including account management, support, security, legal compliance, and dispute resolution. Retention periods may vary based on the type of data and whether a deletion request has been received.

7. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information.

You may request account or data deletion using the process on our Delete Account page.
You may contact us at support@masikatigames.co.za for privacy requests.
You may manage certain permissions and app settings on your device or through Google Play services.

8. Children’s privacy

Lumin Match is not intended to knowingly collect personal information from children except where permitted by law and properly disclosed. If you believe a child has provided personal information inappropriately, contact us so we can review and act.

9. International transfers

Your information may be processed in countries other than your own depending on the infrastructure and service providers used. Where required, we take reasonable steps to use appropriate safeguards.

10. Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Third-party services

The app or website may link to or rely on third-party services such as Google Play, Google Play Games, analytics tools, ad networks, authentication services, or cloud platforms. Their own privacy terms may apply to how they process data.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13. Contact us

Email: support@masikatigames.co.za
Website: https://www.luminmatch.masikatigames.co.za/

Important: Review and customise this policy so it precisely matches your live app’s data collection, SDKs, ads, analytics, login system, and backend setup before publishing.